Effective Date: 19th July 2025

At Cipher Communications, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the purchase of SIM cards and VIP mobile numbers.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, phone number, ID proof (as required by telecom regulations).

Payment Information: Billing address and transaction details (processed through secure third-party providers).

Device & Usage Data: IP address, browser type, pages visited, time spent, and other analytical data.

Communications Records: Messages or emails exchanged with our support team.

How We Use Your Information

We use the information collected to:

Process and deliver SIM cards and VIP numbers.

Verify your identity in compliance with local laws.

Communicate order updates and customer support.

Improve our website and services through analytics.

Send promotional offers (only if you opt-in).

How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

Telecom service providers for SIM registration and activation.

Payment processors to complete your transactions securely.

Service partners for delivery and order fulfillment.

Government authorities if required by law.

All partners are required to protect your data and use it only for the intended purpose.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against loss, misuse, or unauthorized access. However, no internet transmission is ever fully secure.

Your Rights

You have the right to:

Access or request a copy of your personal data.

Request correction or deletion of inaccurate or outdated data.

Withdraw consent to data usage (subject to legal and service obligations).

To exercise these rights, contact us at ciphercoms@hotmail.com.

Cookies & Tracking

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your information.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: ciphercoms@hotmail.com

Phone:  +44 7901 912888